Can You Trust Your KPIs? – Building Trust in Metrics That Drive Performance
Performance management has become unwieldy in the era of AI and big data. As performance data proliferates, and access to insights becomes more open, leaders…
Data Centers Go Green – Environmental Responsibility
In 2023, worldwide data center capital expenditure reached $260 billion, ~50% greater than the previous decade. The amount of data created and stored globally…
The Open Book on Compliance – US Open Banking Regulations Decoded
The CFPB’s new Open Banking regulations will impact how financial service providers can access and monetize consumer data, while also influencing future…
Accelerating Tokenization of Payments – Re-Examining an Established Service
Payment tokenization has existed since the early 2000s and is now becoming pervasive due to the growth in digital payments. We talk about the complexities and…
Demystifying Technology Expenses in Healthcare – Unlocking Business Value
Healthcare systems in the US are facing substantial financial challenges. Since the Covid-19 pandemic, factors such as labor shortages, supply chain…
Is Your SaaS Sprawl Out of Control? – Mitigating the Inevitable
SaaS prices have risen an average of 12% over the past year, and 44% of SaaS licenses go underutilized. This paper offers strategies for managing SaaS costs,…
Mixed Reality
As these technologies become more accessible to the wider public, AR and VR are expected to grow into a $125 billion market by 2025.
Capital, Unchained?
The tokenized government securities market in the U.S. has grown 10x since January 2023, and the total addressable market for real-world asset tokenization is…
Transformation Readiness
70% of all planned transformation initiatives fail to deliver tangible business value and 84% of organizations fail at tech transformations in particular.
Reimagining Tech Resourcing
Digital deflation is the most effective way for businesses to manage through today’s environment of high inflation, currency fluctuations, potential recession,…
Future Proof Your Business – Are You in the Right Businesses
The economic climate is becoming increasingly uncertain with cautionary signals of recession, along with inflationary pressure, fluctuating currencies, and…
Do You Have a Robust Wealth Management Strategy?
While advice has always remained at the core of wealth management, finding the balance between human and digital advice has become vital to remain relevant in…
Navigating the Data-Driven Economy
Data is often treated as an IT function and is not fully utilized, leading to compromised data quality and availability. A CDO is responsible for creating a…
Blockchain and B2B Finance
Digital deflation is the most effective way for businesses to manage through today’s environment of high inflation, currency fluctuations, potential recession,…
Next Generation IT Resiliency
To bolster systems’ availability and resiliency, companies must understand where there are major weaknesses in specific applications but also in all upstream…
Scaling with Tuck-in Acquisitions
Legacy firms find themselves in the position to acquire entrepreneurial firms, who present immense value proposition not just in their disruptive products but…
Enterprise Cyber Resilience in a Hybrid World
Cybersecurity incidents are also not only a threat to corporations’ internal operations and bottom line; customer personally identifiable information and…
Money Games
The use of gamification has proliferated across all industries, with retail, entertainment and education leading the charge. Apps like Duo Lingo, Kahoot,…
AIn’t No Sunshine – Tackling AI Risks
As AI becomes increasingly central to value creation, it also presents some concerns. Instances of AI exhibiting problematic behavior have become more…
Finding Growth in US Insurance
In the current environment, streamlining the bottom line is no longer enough for US insurers. To find the next wave of growth, insurers must rethink lead…
Data-Driven Post-Merger Integration
A common misconception is that revenue synergies are illusive or “icing on the cake”, primarily because they are more challenging to quantify.
Monetizing Data Analytics
For several years, it has been said that “data is the new oil” and arguably, the most valuable strategic asset for a business. Whilst getting value out of data…
From Cards to Chains – Payments in the Blockchain Era
To remain competitive in the evolving financial landscape, card networks are uniquely positioned to bridge this gap between traditional payments and new…
Platformization of Health Tech
Healthcare organizations must harness the momentum of platforms, embracing unified solutions that may still be evolving. Benefits extend beyond cost savings,…
Digitizing the Back-Office
End-to-end digital transformation is a prerequisite for long term success for financial institutions. To stay competitive, retain customer loyalty, and move…
A Borderless World
Significant shifts are underway in the cross-border payments sector, across the demand-side and supply-side. Consumer expectations from domestic payments…
The Blueprint for Safe Partnerships
Investing in vendor risk management today can secure a future brimming with cost-effective, secure, successful and trust-worthy partnerships.
Mainframe to Microservices
The mainframe-based environment is due for an upgrade at every financial institution. Whether you re-host, re-platform, or fully re-factor these mainframes,…
Cracking the FedNow Code
Real-time payments are increasingly recognized as a critical component of modern financial systems, offering speed and convenience in an interconnected digital…
ESG in Financial Services
As the scope of ESG considerations continues to broaden, firms are allocating increased resources to their ESG strategies. This investment is driven by the…
Future-Proofing Healthcare Delivery
The right telehealth platform is critical to meeting patient expectations and providing the best possible provider, patient and administrator experience. Today…
The GenZ Wave
Gen Z is not merely a younger version of millennials; they are poised to disrupt all aspects of the economy. Companies must therefore adapt in time to cater to…
Smart Procurement, Smarter Profits
In a competitive business environment, high-performing CPOs are 18x more likely to fully deploy AI/cognitive capabilities. This typically leads to 92% faster…
Realizing Your Workforce Strategy
Organizations are now recognizing the limitations in their workforce programs, so are making a concerted effort to develop a contingent workforce strategy,…
Gaming and Financial Services
As younger generations start to play for competition and skill development, there is a rise in payment flows, volumes, and subsequent opportunities arising out…
Succeeding in B2B Payments
The business-to-business (B2B) payments ecosystem, long characterized by complex, manual processes, has reached an inflection point. The proliferation of…
Cockpit for Digital Transformation
This paper outlines a framework for creating a digital dashboard to help CIOs and other digital leaders track their progress and success in digital…
Monetizing Your Data
Companies are increasingly turning to data monetization strategies to capitalize on new opportunities and revenue streams. This paper offers a comprehensive…
Driving Financial Flexibility
In today's uncertain economic climate, achieving financial flexibility and transparency is more critical than ever for navigating challenges successfully. This…
Maximizing Value from Value Added Resellers
The role of Value Added Resellers (VARs) is transforming from basic reselling to strategic technology partnerships that offer comprehensive IT solutions. To…
Navigating Legacy Modernization
Digitalization has been in focus for leading financial institutions for over a decade now. Since even before the pandemic, financial institutions have been…
Latent Growth in LatAm Credit Cards
The payments industry has been experiencing explosive growth across Latin America over the past few years: cash usage has decreased ~20% as consumers pivoted…
Navigating the Buy Now Pay Later Era
The rising aspirations of consumers combined with the limited access to, and opaque nature of traditional financing solutions, has given rise to innovative…
Modernizing B2B Client Delivery
Leading B2B firms are very well aware that their client delivery experience needs to have the same levels of service, responsiveness, transactional ease as any…
Winning in Mature Markets
Competition is an important facet of business world, and the process of seeking growth is a continuous one. One should never stop trying to win new customers…
Putting Customers At The Core of Your Business
Digital Transformation is about developing new capabilities and leveraging new channels to design and deliver a better client experience.
Realizing the Reality of Real Time Payments
Real time payment (RTP) transactions are likely to exceed 300B by 2023, growing at 40% per year worldwide. Financial Institutions need to quickly find their…
Client Loyalty 2.0
We are on the cusp of a revolution within financial services that will have far-reaching ramifications for the +1 billion unbanked, current models of financial…
Mastering Cloud Infrastructure Spend
As enterprises complete their cloud migration journey, an increasing amount of corporate money is being pushed into cloud, and the very nature of the cost-head…